How can I download information related to my SIM card?

To perform the "Download SIM card info" for a SIM card, follow these steps:

  1. Log in to the IoT Portal (click the following link: https://www.thingsmobile.com/it/login and log in with your username and password).
  2. Select the desired SIM card from the "SIM card list" by clicking the left checkbox.
  3. Choose "Download SIM card info" from the top menu.
  4. Enter the desired date range.
  5. Click "PROCEED" to confirm.
  6. Wait to receive the requested file via email.

The fields that may be requested in the download are as follows:

  • IMSI
  • MSISDN (SIM card number)
  • ICCID
  • STATUS
  • NAME
  • TAG
  • TOTAL TRAFFIC
  • TOTAL SESSION
  • TOTAL COST
  • TOTAL SMS
  • TOTAL SMS COST
  • AVAILABLE DATA TRAFFIC
  • PLAN
  • AUTOMATION
  • ACTIVATION DATE
  • EXPIRATION DATE
  • DAILY TRAFFIC LIMIT
  • MONTHLY TRAFFIC LIMIT
  • TOTAL TRAFFIC LIMIT
  • PUBLIC FIXED IP ENABLED
  • PUBLIC FIXED IP
  • OUTGOING SMS ENABLED
  • LAST USED COUNTRY

It is possible to specify a time period for the extraction within the last 6 months.

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