Things Mobile - Help Centre

IoT Portal

  • Can a secondary user send SMS messages?
  • Can I change the recharge amount of the default automation?
  • Can I convert the available MB on my SIM card into credit?
  • Can I delete the default automation?
  • Can I enable automatic recharge from my bank account?
  • Can I modify a custom automation?
  • Can I permanently remove lost SIM cards from the SIM CARD LIST?
  • Can I reactivate a deactivated SIM card through the IoT portal?
  • Can I renew an individual data plan once the available data is used up, before the scheduled expiration?
  • Can I top up, recharge the shared account credit using PayPal?
  • General Information about the IoT Portal
  • How can I add a new SIM card to my existing ones in List of SIM cards?
  • How can I change the time zone?
  • How can I check the available credit on my SIM card?
  • How can I create a new automation for my Things Mobile SIM card?
  • How can I deactivate a Things Mobile SIM card that I won’t use in the near future? Is it enough to disconnect it to avoid any charges?
  • How can I disable outgoing SMS?
  • How can I download information related to my SIM card?
  • How can I download the CDRs?
  • How can I know when my account balance is running low?
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Categories

  • API
  • Coverage & Networks
  • Login, username and password
  • New User Registration
  • Orders, payments and shipping
  • Returns, refunds and cancellation
  • Troubleshooting
  • Use Cases and Compatibility
  • APN settings
  • Credit & recharges
  • General Information
  • IoT Plans and rate
  • IoT Portal
  • Public Static IP
  • SIM card Activation
  • Technical info
  • Usage, Costs, and Fees
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