Things Mobile - Help Centre

General Information

  • What is the APN for the SIM card?
  • Can I use the Things Mobile SIM card in a telephone switch?
  • How can I change the email address of my account?
  • Can I speak with a human?
  • How much does it cost to reactivate the SIM card?
  • Which time zone is used for data in Analytics?
  • I would like to speak with an agent. How can I contact you?
  • Is there a physical store in Italy?
  • Do I need to add a prefix to call the Things Mobile SIM card?
  • Is it possible to use WhatsApp or other messaging apps with a Things Mobile SIM card?
  • Is it possible to use a public static IP service with Things Mobile SIM cards for communication between devices?
  • Is it possible to transfer credit from one account to another?
  • Is it possible to remove the PIN from the SIM card?
  • Is it possible to receive SMS without credit in the account?
  • Is it possible to receive SMS with the SIM card?
  • Is it possible to receive phone support?
  • Can the SIM card be used to receive verification codes via SMS?
  • IoT & M2M use cases
  • Is it possible to retrieve SIM card data?
  • Can the SIM card be registered to someone under 18 years old?
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Categories

  • API
  • Coverage & Networks
  • Login, username and password
  • New User Registration
  • Orders, payments and shipping
  • Returns, refunds and cancellation
  • Troubleshooting
  • Use Cases and Compatibility
  • APN settings
  • Credit & recharges
  • General Information
  • IoT Plans and rate
  • IoT Portal
  • Public Static IP
  • SIM card Activation
  • Technical info
  • Usage, Costs, and Fees
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