Orders, payments and shipping
- Can I change the shipping address?
- Can I purchase a SIM card with cash on delivery?
- How can I cancel an order?
- How can I order Things Mobile SIM cards?
- How long does it take to process my order?
- How long will it take to deliver my order?
- I made a bank transfer for a recharge, when will it be credited to my account?
- I ordered SIM cards, but the status is "Awaiting activation." What does this mean?
- I would like to purchase many SIM cards. Can I be contacted by a sales representative?
- Is it possible to purchase a SIM card using the account credit?
- Is it possible to receive a SIM card with expedited shipping (2-3 days)?
- Is it possible to reschedule a new delivery by the express courier?
- Is it possible to select standard mail for an order containing more than one SIM card?
- What are the delivery times for a SIM card purchased with standard mail or express courier?
- What can I do if I am unable to complete the order on the online shop?
- What can I do if the credit card payment is declined?
- What can I do if the credit card payment is not processed?
- What can I do if the PayPal payment is declined?
- What can I do if the “shipping address” field is not accepted?
- What should I do if a SIM card ordered from the online shop doesn’t arrive within the expected delivery time?