Things Mobile - Help Centre

Login, username and password

  • How can I know the tracking number for an order shipped via express courier?
  • How can I recover my username and password?
  • How do I access the IoT Portal?
  • What should I do if I don't have the unique code (Codice Univoco)?
  • What should I do if I don't receive the email with my login credentials (username and password)?
  • What should I do if I get the "User not found" message when accessing the IoT Portal?
  • What should I do if I get the message "Your email is already registered" during the registration process?

Categories

  • API
  • Coverage & Networks
  • Login, username and password
  • New User Registration
  • Orders, payments and shipping
  • Returns, refunds and cancellation
  • Troubleshooting
  • Use Cases and Compatibility
  • APN settings
  • Credit & recharges
  • General Information
  • IoT Plans and rate
  • IoT Portal
  • Public Static IP
  • SIM card Activation
  • Technical info
  • Usage, Costs, and Fees
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