How can I view the usage of my Things Mobile SIM card?

You can check the usage of your SIM card directly from the SIM details page, under the "CDR Details" section, or in the Analytics section located in the left-hand menu of the IoT portal.

Additionally, through the IoT portal, you can download usage data for the traffic recorded by the SIM card in the past 6 months. To do this, select the SIM card from the SIM Card List and choose the "Download CDR and General Information" option from the dropdown menu. This download will give you access to the SIM card details, including data traffic and SMS recorded during the selected time period.

Also, through the IoT portal, you can download SIM Card Info to obtain information about the selected SIM card, such as the total data traffic recorded in the set period, the SMS service status (enabled or disabled), daily, monthly, and total data traffic limits (if set), as well as the plan and related automations.

If you need a report or extraction that is not available through the IoT portal, you can submit a request to support@thingsmobile.com, specifying the details of the extraction or report required and the SIM cards for which the processing is needed. Depending on the complexity of the request, processing may take up to 5 business days.

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