What should I do if I don't receive the email with my login credentials (username and password)?

First, check your spam or junk folder to see if the email ended up there.

If you still can't find the email, you can proceed with the password recovery process.

Go to this link: https://www.thingsmobile.com/login?step=forgot_pwd

Enter your username (your username is the email address you used during registration).

You will then receive an email with a link to create a new password.