Things Mobile - Help Centre

Orders, payments and shipping

  • What should I do if I get the message “Please fill in all the required fields of the form” while placing an order?
  • What should I do if the VAT number field is not accepted when entering the billing address?
  • What should I do if the “Province” field is not accepted when entering the billing address?
  • Where can I purchase a Things Mobile SIM card?
  • Where can I purchase an eSIM (embedded SIM)?
  • Which credit cards are accepted?
  • Which payment methods are accepted?
  • Will I receive a confirmation email with the order details after placing an order?
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Categories

  • API
  • Coverage & Networks
  • Login, username and password
  • New User Registration
  • Orders, payments and shipping
  • Returns, refunds and cancellation
  • Troubleshooting
  • Use Cases and Compatibility
  • APN settings
  • Credit & recharges
  • General Information
  • IoT Plans and rate
  • IoT Portal
  • Public Static IP
  • SIM card Activation
  • Technical info
  • Usage, Costs, and Fees
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