Things Mobile - Help Centre

General Information

  • What is the international prefix for the SIM card number?
  • What is the Things Mobile customer service number?
  • What is the difference between an MFF2 SIM card and a virtual eSIM?
  • What is the SMS service center?
  • What is the IP range for the "TM" APN?
  • What is the UID of my SIM card?
  • Can I use a Things Mobile SIM card for a tourist trip?
  • Can I replace a Things Mobile SIM card with another one while keeping the same number and credit?
  • Can I reactivate a deactivated SIM card?
  • Do Things Mobile SIM cards support voice calls?
  • Why am I unable to send SMS to a Things Mobile number or receive SMS sent from a Things Mobile SIM card to my local number?
  • Can I modify an invoice?
  • Why can't I receive calls from other mobile network operators on my Things Mobile number?
  • Are Things Mobile SIM cards physical SIM cards or eSIMs?
  • Do Things Mobile SIM cards support bidirectional communication?
  • Does the Things Mobile SIM card have an associated number that can be called?
  • Is the SIM card rechargeable?
  • Is the SIM card NATed?
  • Is the SIM card anonymous or registered?
  • Is the SIM card enabled for dial-up technology?
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Categories

  • API
  • Coverage & Networks
  • Login, username and password
  • New User Registration
  • Orders, payments and shipping
  • Returns, refunds and cancellation
  • Troubleshooting
  • Use Cases and Compatibility
  • APN settings
  • Credit & recharges
  • General Information
  • IoT Plans and rate
  • IoT Portal
  • Public Static IP
  • SIM card Activation
  • Technical info
  • Usage, Costs, and Fees
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