Things Mobile - Help Centre

IoT Portal

  • Is it possible to send the same SMS to multiple recipients?
  • Is the credit displayed in the top left the total credit?
  • Is the portal usage fee still due if I do not use the IoT portal?
  • SIM card Blocked – Awaiting Public Fixed IP Activation
  • What are the features of the pay-as-you-go plans?
  • What are the features of the pay-as-you-go plans?
  • What do the terms "Italia FM", "Italia WI", and "Italia OM" mean in the CDRs?
  • What does "Automation Name" mean?
  • What does "Recharge MB" mean?
  • What does it mean when a SIM card is deactivated?
  • What does the "Add a new secondary user" option mean?
  • What does the "Automation" field in the SIM Card List mean?
  • What does the "Country" field mean in the SIM card list?
  • What does the "ICCID" field in the SIM card list mean?
  • What does the "Name" field in the SIM card list mean?
  • What does the "New Automation" option mean?
  • What does the "Plan" field in the SIM card list mean?
  • What does the "Profile" field mean in the SIM card list?
  • What does the "Tag" field mean in the SIM card list?
  • What does the status "Account under verification" mean?
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Categories

  • API
  • Coverage & Networks
  • Login, username and password
  • New User Registration
  • Orders, payments and shipping
  • Returns, refunds and cancellation
  • Troubleshooting
  • Use Cases and Compatibility
  • APN settings
  • Credit & recharges
  • General Information
  • IoT Plans and rate
  • IoT Portal
  • Public Static IP
  • SIM card Activation
  • Technical info
  • Usage, Costs, and Fees
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